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Black Friday 2023 Terms & Conditions

Promotion will be live from Tuesday 21st November – midnight Monday 27th November

Please see our terms and conditions below. If you still need help with something then please visit our FAQ page or get in touch with us.

Prices as marked:

  • 25% off our whole collection*, including made to order Solid Gold items. No need to apply a discount code at checkout as all items will be automatically discounted across our website
  • We can’t apply our Black Friday discount to any orders retrospectively
  • Discount codes cannot be used in conjunction with our Black Friday promotion
  • *Discount not available on Gift Vouchers or Gift Bags
  • No further discount will be taken off existing Sale items
  • Discount not available on Sample Sale items

Delivery:

  • For UK delivery, only our UK Standard Delivery service will be available across our Black Friday promotion. The lead time is 3-5 working days and we are unable to guarantee an exact delivery date but you will be emailed your tracking details once your order has been dispatched
  • We are unable to merge multiple orders placed separately across our Black Friday promotion
  • All orders will be dispatched in our discreet outer packaging and there will no mention of Carrie Elizabeth Jewellery on the outer packaging

Order amendments and cancellations:

  • We are unable to amend or cancel an order once it has been placed. However, you will be able to return your item for a refund or credit note once you have received it

Black Friday returns policy:

  • We currently offer a 14 day returns period from delivery, where you can return your item for a refund or credit note, or if the item is a ring, then you can return this for an alternative size of the same design

Size Guides:

  • To see what ring size you are please follow this link to our sizing chart: View Sizing Chart

If you have any further questions please get in touch with us.