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Please see our terms and conditions below. If you still need help with something then please visit our FAQ page or get in touch with us.

Prices as marked:

  • 20% off our whole collection*, including made to order Solid Gold items. No need to apply a discount code at checkout as all items will be automatically discounted across our website. Sale items excluded
  • We can’t apply this discount to any orders retrospectively.
  • *Discount not available on Gift Vouchers or Gift Bags


  • As soon as your order has been dispatched we will email you with your tracking details for delivery
  • We are unable to merge multiple orders placed separately across this promotion
  • All orders will be dispatched in our discreet outer packaging and there will no mention of Carrie Elizabeth Jewellery on the outer packaging

Order amendments and cancellations:

We are unable to amend or cancel an order once it has been placed. However, you will be able to return your item for a refund or credit note once you have received it

Promotional returns policy:

We currently offer a 14 day returns period from delivery, where you can return your item for a refund or credit note, or if the item is a ring, then you can return this for an alternative size of the same design

Size Guides:

To see what ring size you are please follow this link to our sizing chart: View Sizing Chart