Please see our terms and conditions below. If you still need help with something then please visit our FAQ page or get in touch with us.

Prices as marked:

• 20% off our whole collection*, including made to order Solid Gold items. No need to apply a discount code at checkout as all items will be automatically discounted across our website
• 5% additional discount available off our whole collection* when you shop on our mobile app using code APP5 at checkout. Download the app here
• We can’t apply our Black Friday discount to any orders retrospectively, this includes applying the extra 5% app discount to website orders
• Discount codes cannot be applied to Black Friday discounted prices
• *Discount not available on Gift Vouchers or Gift Bags

Delivery:

• For UK delivery, only our UK Standard Delivery service will be available across our Black Friday promotion. The lead time is 3-5 working days and we are unable to guarantee an exact delivery date but you will be emailed your tracking details once your order has been dispatched
• We are unable to merge multiple orders placed separately across our Black Friday promotion
• All orders will be dispatched in our discreet outer packaging and there will no mention of Carrie Elizabeth Jewellery on the outer packaging

Order amendments and cancellations:

We are unable to amend or cancel an order once it has been placed. However, you will be able to return your item for a refund or credit note once you have received it

Black Friday returns policy:

We currently offer a 14 day returns period from delivery, where you can return your item for a refund or credit note, or if the item is a ring, then you can return this for an alternative size of the same design

Gift bag and message:

We are unable to offer a gift message during our Black Friday promotion but our gift bags will still be available to purchase

Size Guides:

To see what ring size you are please follow this link to our sizing chart: View Sizing Chart