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Monday 20th November - App Exclusive Black Friday Promotion 2023 Terms & Conditions

Please see our terms and conditions below. If you still need help with something then please visit our FAQ page or get in touch with us.

App Exclusive Promotion:

  • All app users will be able to shop our Black Friday promotion from Monday 20th November
  • Download the app here and apply the discount code APP25 at checkout for 25% off our whole collection*, including made to order Solid Gold items
  • We can’t apply our Black Friday discount to any orders retrospectively
  • Discount codes cannot be used in conjunction with our Black Friday promotion
  • *Discount not available on Gift Vouchers or Gift Bags
  • No further discount will be taken off existing Sale items
  • Discount not available on Sample Sale items

Delivery:

  • For UK delivery, only our UK Standard Delivery service will be available across our Black Friday promotion. The lead time is 3-5 working days and we are unable to guarantee an exact delivery date but you will be emailed your tracking details once your order has been dispatched
  • We are unable to merge multiple orders placed separately across our Black Friday promotion
  • All orders will be dispatched in our discreet outer packaging and there will no mention of Carrie Elizabeth Jewellery on the outer packaging

Order amendments and cancellations:

  • We are unable to amend or cancel an order once it has been placed. However, you will be able to return your item for a refund or credit note once you have received it

Black Friday returns policy:

  • We currently offer a 14 day returns period from delivery, where you can return your item for a refund or credit note, or if the item is a ring, then you can return this for an alternative size of the same design

Size Guides:

  • To see what ring size you are please follow this link to our sizing chart: View Sizing Chart

If you have any further questions please get in touch with us.